Baggage misery as plane lands at Birmingham Airport without 215 suitcases left in CanadaOut of the 300 passengers on Air Transat Flight only 85 were met by their luggage when they touched down06:30, 18 AUG 2017Last night furious passenger Damon Brown, 57, from Bedworth, Warwickshire, accused the airline of lying and said only three of its staff were at Birmingham to handle complaints.
New workers e coach outlet brought in at Birmingham Airport after staff sickness caused chaos for holidaymakersHe said if he'd known his luggage wasn't on board before the plane took off he would have taken another flight.Mr Brown, a civil servant, said: "I'd been to Toronto for a wedding and me and my wife had all our best clothes in there which we need again for coach outlet sale x management a wedding we plan to go to this weekend."Together with our two expensive Samsonite suitcases it would've cost us less to get another flight but I think the airline deliberately didn't tell us all that our luggage hadn't been loaded."Birmingham Airport luggage chaos and check in delays angry passengers hit outMr Brown coach outlet locations factory stores in florida who coach outlet locations store locations tweeted a picture of the carousel chaos added: "When we arrived in Birmingham some three hours late everyone was exhausted and a bit angry so you can imagine how we all felt when we were told our luggage hadn't arrived."Two people in the queue to speak to Air Transat at Birmingham passed out because it had been such a stressful day."There was literally 200 odd of us trying to find out where our luggage was and all they told us was to fill out a missing luggage form and that they'd be in touch."More than 24 hours later we have heard nothing from the airport or Air Transat."Birmingham Airport plunged into chaos AGAIN after staff shortage leads to massive delays, grounded planes and missing luggageMr Brown took to social media last night to vent his anger and said he hoped for compensation from the airline.A spokesperson for Air Transat today apologised for the delays and outstanding luggage.She said: "There were severe problems at Pearson because of technical hitches and many of our flights including Mr Brown's flight TS164 were disrupted."There was a three hour delay at Toronto while we tried to sort the issue out but it was chaotic and the situation was constantly changing.
"It was impractical to inform each and every passenger the status of their luggage before the flight took off but we did warn passengers that there was problems with baggage sorting."We would advise all passengers waiting for their luggage to keep in touch with Birmingham airport who will let them know as soon as the baggage arrives in the UK.".
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