Birmingham Airport luggage chaos as hundreds of holidaymakers left without suitcases for up to FIVE DAYS Airport apologises and says 'technical issue' caused two baggage conveyor belts to break down.
14:25, 20 JUL 2017Helen Whitby, left, with Loren Silk"We are only here until Monday and have been forced to buy replacement clothes and other essentials in one of Europe's most expensive cities," said Helen, speaking from the Finnish capital Helsinki."We are so annoyed because nobody from the airport or airline is telling us what is going on."It's been more than 36 hours since we left Birmingham and no one can tell us where our two suitcases are. It's a disgrace."New flights from Birmingham to New York AND Boston revealedThe airport announced the problem with coach outlet atlanta magazine its baggage belts this morning, nearly five days after it is believed to have occurred.A Birmingham Airport spokesperson said: "Unfortunately we suffered a technical issue with one of the airport's baggage belts this week, which resulted in some bags being missed off flights."We apologise for the inconvenience this has caused passengers and we are working hard to assist airlines to ensure bags are repatriated to the owners as soon as possible "Frustrated passengers complained of confusion at the airport and shared experiences of their missing luggage on social media.Sonia Shaw said on Facebook: "My daughter and her friend went from Birmingham airport Sunday evening to Corfu and no luggage went onto aircraft and they finally got it last night after nobody knowing where it was and playing pass the parcel on the phone for 2 days! complete joke"Passenger Andy Mayne posted: "We're still stranded on limited funds in the mountains of Naples. Back home coach outlet coupons xm tomorrow. Still no luggage. Holiday from HELL!"Ryanair passenger fury after ALL plane's luggage left behind at Birmingham Airport after baggage belt failureThe baggage system has several stages. coach outlet stores howell When passengers check in their luggage, it goes through a chute behind the desk to a sorting area where it is sorted to the right airline. The luggage is then security screened before being put on to baggage trains and driven to the aircraft.One baggage handler, who did not want to be named, said: "Two of the baggage belts that take the suitcases to the sorting area broke down and that's what caused the backlog."To make coach outlet aurora il it worse we are massively understaffed after recent cutbacks and it was just not physically possible for us to sort the baggage by hand and get it loaded on the right plane at the right time.
"The problem was of course caused by broken conveyor belts but the lack of staff meant it was exacerbated."Unfortunately problems like this will arise again until the airport hires more baggage handlers."Gatwick passengers face HUGE delays after plane tyre burstLast night we told how a passenger financial consultant Alan Moran, 58, mistakenly blamed his flight operator Ryanair after waiting more than 24 hours for his luggage to arrive in Malta.
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